Do you accept orders and payments by phone?
Yes. We are happy to take your order or payment by phone if you are unable to complete the ordering process within the website.

What is your return policy?
All of our products have a 100% manufacturer warranty against defects and workmanship and returns are handled on a case-by-case basis. Please read our full return policy on the Wildwood Creations Policies page.

How can I have a custom piece designed and built to my requirements?
Use the Contact Us link for our contact information.  You can call, email or send us a sketch or photo of the piece with the general dimensions or review our Photo Gallery Page for something similar. We will then contact you to discuss the exact details prior to quoting a price and delivery time.

Is there a down payment required for custom built pieces?
Yes, 50% down payment is required prior to starting any pieces built to your custom specifications.

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